REPORT DIGEST OFFICE OF THE SECRETARY OF STATE COMPLIANCE EXAMINATION FOR THE TWO YEARS ENDED JUNE 30, 2019 Release Date: June 11, 2020 FINDINGS THIS AUDIT: 10 CATEGORY: NEW -- REPEAT -- TOTAL Category 1: 0 -- 1 -- 1 Category 2: 8 -- 1 -- 9 Category 3: 0 -- 0 -- 0 TOTAL: 8 -- 2 -- 10 FINDINGS LAST AUDIT: 4 Category 1: Findings that are material weaknesses in internal control and/or a qualification on compliance with State laws and regulations (material noncompliance). Category 2: Findings that are significant deficiencies in internal control and noncompliance with State laws and regulations. Category 3: Findings that have no internal control issues but are in noncompliance with State laws and regulations. State of Illinois, Office of the Auditor General FRANK J. MAUTINO, AUDITOR GENERAL To obtain a copy of the Report contact: Office of the Auditor General, Iles Park Plaza, 740 E. Ash Street, Springfield, IL 62703 (217) 782-6046 or TTY (888) 261-2887 This Report Digest and Full Report are also available on the worldwide web at www.auditor.illinois.gov INTRODUCTION This digest covers the Secretary of State’s compliance examination for the two years ended June 30, 2019. A separate audit of the Agency’s financial statements was previously released on February 25, 2020. In total, this report contains 10 findings, one of which was reported within the Secretary of State’s financial audit report. SYNOPSIS • (19-2) The Office failed to fully comply with applicable sections of the Election Code. • (19-3) The Office failed to fully comply with applicable sections of the Illinois Identification Card Act. FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS NONCOMPLIANCE WITH THE ELECTION CODE The Office failed to fully comply with applicable sections of the Election Code (10 ILCS 5) (Code). During the engagement period, the Office was noncompliant with two sections of the Code as follows: • During fieldwork, we noted a downloadable, printable voter registration form was not made available on the Office’s website. • While the Office does require employees to adhere to certain procedural standards, including the Driver’s Privacy Protection Act, 18 USC 2721, and within its policy manual, the Office has not established specific policies and procedures to protect the privacy and security of voter information as required by the Code. (Finding 2, pages 16-17) We recommended the Office make available on its website a downloadable, printable voter registration form, or seek legislative remedy from this requirement. We also recommended the Office formally implement policies and procedures to protect the privacy and security of voter information as it is required, stored, and transmitted among agencies, including the retention and preservation of voter information. Office officials accepted the recommendation. NONCOMPLIANCE WITH THE ILLINOIS IDENTIFICATION CARD ACT The Office failed to fully comply with applicable sections of the Illinois Identification Card Act (Act). During the engagement period, the Office issued nearly 35,000 identification cards. During our testing of the Office’s issuance of identification cards, we note the following exceptions: • The Office has not drafted administrative rules to administer the Wallet Card Program as required by the Act. • The housing status of four of 60 (7%) individuals tested who were provided homeless identification cards during fiscal years 2018 and 2019 were not verified by a human services, legal services, or other worker that had knowledge of the individual’s housing status during fiscal years 2018 and 2019. • The veteran status of two of 60 (3%) individuals who were provided veteran identification cards during fiscal years 2018 and 2019 were not verified by the Illinois Department of Veterans Affairs or using the Form 214 from the U.S. Department of Defense. • During our testing, we noted the Office issued two individuals more than three identification cards in one year. These individuals were issued four identification cards in 2018. • One of sixteen (6%) individuals tested who were sent a letter notifying them that the identification card associated with their name would be cancelled was not allowed at least five days to appear at a Drivers Services Facility before cancellation as permitted by the Act. The individual tested was allowed one day. (Finding 3, pages 18-19) We recommended the Office ensure compliance with all elements of the Act, or seek legislative remedy for the requirements for which it believes changes are necessary. Office officials accepted the recommendation. OTHER FINDINGS The remaining compliance findings pertain to noncompliance with various statutory mandates, weaknesses related to property and equipment, reconciliations, locally held funds, and Payment Card Industry Data Security Standards, inaccurate Agency Fee Imposition Reports, and inadequate controls over service providers. We will review the Office’s progress towards the implementation of our recommendations in our next compliance examination. ACCOUNTANT’S OPINION The accountants conducted a compliance examination of the Office for the two years ended June 30, 2019, as required by the Illinois State Auditing Act. The accountants qualified their report on State compliance for Finding 2019-001. Except for the noncompliance described in this finding, the accountants stated the Office complied, in all material respects, with the requirements described in the report. This compliance examination was conducted by Sikich, LLP. JANE CLARK Division Director This report is transmitted in accordance with Section 3-14 of the Illinois State Auditing Act. FRANK J. MAUTINO Auditor General FJM:sdw