REPORT DIGEST OFFICE OF THE STATE TREASURER – THE ILLINOIS FUNDS FINANCIAL AUDIT FOR THE YEAR ENDED JUNE 30, 2019 Release Date: February 11, 2020 FINDINGS THIS AUDIT: 1 CATEGORY: NEW -- REPEAT -- TOTAL Category 1: 0 -- 0 -- 0 Category 2: 0 -- 1 -- 1 Category 3: 0 -- 0 -- 0 TOTAL: 0 -- 1 -- 1 FINDINGS LAST AUDIT: 1 Category 1: Findings that are material weaknesses in internal control and/or a qualification on compliance with State laws and regulations (material noncompliance). Category 2: Findings that are significant deficiencies in internal control and noncompliance with State laws and regulations. Category 3: Findings that have no internal control issues but are in noncompliance with State laws and regulations. State of Illinois, Office of the Auditor General FRANK J. MAUTINO, AUDITOR GENERAL To obtain a copy of the Report contact: Office of the Auditor General, Iles Park Plaza, 740 E. Ash Street, Springfield, IL 62703 (217) 782-6046 or TTY (888) 261-2887 This Report Digest and Full Report are also available on the worldwide web at www.auditor.illinois.gov SYNOPSIS • (19-01) The Office did not maintain adequate controls to ensure all external service providers’ internal controls were reviewed. FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS LACK OF ADEQUATE CONTROLS OVER THE REVIEW OF EXTERNAL SERVICE PROVIDERS The Office did not maintain adequate controls to ensure all external service providers’ internal controls were reviewed. The Office utilized external service providers as the custodian of the Illinois Funds Program and as a payment processors for the E-Pay program. All service providers utilized subservice organizations. As of June 30, 2019, the net position held in trust for pool participants was $5.6 billion. The Office did not establish an adequate process to monitor its population of service and subservice providers. The following issues were identified during testing: • Two of six (33%) significant Service Organization (SOC) reports were not reviewed timely. The untimely reviews were performed 178 days and 217 days after the SOC report was issued. • The Office did not establish adequate controls to review significant subservice organizations. The Office identified eight subservice organizations as being significant. Five of eight (63%) significant subservice organization’s controls were not reviewed. Two of eight (25%) significant subservice organization’s controls were not reviewed timely. One untimely review did not document the SOC report issuance date, but the review was performed approximately 450 days after the SOC report period end. The other untimely review was performed approximately 300 days after the SOC report was issued. In addition, for the two untimely reviews, the Office did not obtain a bridge letter through the fiscal year end. • The determination of significant subservice organizations utilized by one of six (17%) significant service organizations was not documented. (Finding 1, pages 56-57) We recommended the Office establish an internal control process to identify all third party service providers and determine and document if a review of controls is required. If required, the Office should: • Obtain SOC reports or perform independent reviews of internal controls associated with outsourced systems at least annually. • Monitor and document the operation of the complementary user entity controls relevant to the Office’s operations. • Either obtain and review SOC reports for subservice organizations or perform alternative procedures to satisfy itself that the existence of the subservice organization would not impact its internal control environment. • Document its review of the SOC reports in a timely manner, reviewing all significant issues with subservice organizations to ascertain if corrective action plans exist and when they will be implemented, identifying any impacts to the Office, and any compensating controls. • Review contracts with service providers to ensure applicable requirements over the independent review of internal controls are included. In addition, we recommended the Office obtain training for its staff regarding service organization due diligence procedures. The Office accepted the recommendation. AUDITOR’S OPINION The auditors stated the Office of the Treasurer, Illinois Funds financial statements as of and for the year ended June 30, 2019, are fairly stated in all material respects. This financial audit was conducted by Crowe LLP. JANE CLARK Division Director This report is transmitted in accordance with Section 3-14 of the Illinois State Auditing Act. FRANK J. MAUTINO Auditor General FJM:sjs