REPORT DIGEST ILLINOIS STATE UNIVERSITY FINANCIAL AUDIT FOR THE YEAR ENDED JUNE 30, 2020 Release Date: June 23, 2021 FINDINGS THIS AUDIT: 3 CATEGORY: NEW -- REPEAT -- TOTAL Category 1: 2 -- 0 -- 2 Category 2: 0 -- 1 -- 1 Category 3: 0 -- 0 -- 0 TOTAL: 2 -- 1 -- 3 FINDINGS LAST AUDIT: 1 Category 1: Findings that are material weaknesses in internal control and/or a qualification on compliance with State laws and regulations (material noncompliance). Category 2: Findings that are significant deficiencies in internal control and noncompliance with State laws and regulations. Category 3: Findings that have no internal control issues but are in noncompliance with State laws and regulations. State of Illinois, Office of the Auditor General FRANK J. MAUTINO, AUDITOR GENERAL To obtain a copy of the Report contact: Office of the Auditor General, Iles Park Plaza, 740 E. Ash Street, Springfield, IL 62703 (217) 782-6046 or TTY (888) 261-2887 This Report Digest and Full Report are also available on the worldwide web at www.auditor.illinois.gov INTRODUCTION This digest covers the financial audit of Illinois State University (University) as of and for the year ended June 30, 2020. A compliance examination (including the Single Audit) of the University for the year ended June 30, 2020, will be issued in a separate report at a later date. SYNOPSIS • (20-01) The University did not have adequate internal control over reporting its census data and did not have a reconciliation process to provide assurance census data submitted to its pension and other postemployment benefits (OPEB) plans was complete and accurate. • (20-02) The University did not obtain or conduct timely independent internal controls reviews over its service providers. FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS INADEQUATE INTERNAL CONTROLS OVER CENSUS DATA The University did not have adequate internal control over reporting its census data and did not have a reconciliation process to provide assurance census data submitted to its pension and other postemployment benefits (OPEB) plans was complete and accurate. During testing, some of the more significant issues we noted included the following: • The University had not performed an initial complete reconciliation of its census data recorded by the State Universities Retirement System (SURS) and the State Employees Group Insurance Program sponsored by the State of Illinois, Department of Central Management Services (CMS) to its internal records to establish a base year of complete and accurate census data. • We performed an analysis of transactions reported by the University to SURS during the census data accumulation period throughout Fiscal Year 2018, noting the following problems: – Four of 505 (1%) employees reported as hired had actually been hired in other fiscal years. SURS determined the total potential impact to each employee’s total service credit was it could be off by one-half to 4.25 years. – Two of 33 (6%) employees with a departure on a leave of absence had the start date of the leave of absence untimely reported to SURS by the University. SURS determined the total potential impact to each of these employee’s total service credit was it could be off by 1 to 1.75 years. – Five of 40 (13%) employees with a return from a leave of absence had the end date of the leave of absence untimely reported to SURS by the University. SURS determined the total potential impact to each of these employee’s total service credit was it could be off by one-half to three-quarters of a year. (Finding 1, GAS Report pages 6-10) We recommended the University implement controls to ensure census data events are timely and accurately reported to SURS and CMS. Further, we recommended the University work with SURS and CMS to develop an annual reconciliation process of its active members’ census data from its underlying records to a report from each plan of census data submitted to the plan’s actuary. Additionally, we recommended the University work with SURS and CMS to identify and address any unremitted or erroneously remitted employee and, if applicable, employer contributions related to these events. The University agreed with our recommendation. LACK OF ADEQUATE CONTROLS OVER THE REVIEW OF INTERNAL CONTROLS OVER SERVICE PROVIDERS The University did not obtain or conduct timely independent internal controls reviews over its service providers. We requested the University provide a listing of service providers utilized in order to determine if the University had reviewed the internal controls over their service providers. However, the University was unable to provide a listing of service providers utilized during the examination period. Due to these conditions, we were unable to conclude the University’s population records were complete and accurate under the Professional Standards promulgated by the American Institute of Certified Public Accountants (AU-C § 500, AU-C § 530, and AT-C § 205.35). Even though the University did not provide a listing of service providers, we determined the University utilized service providers for hosting: • a system containing significant amounts of data and student records protected by the federal Family Education Rights and Privacy Act (FERPA); • a system which maintains prospective and new student information; and, • the University’s payroll application with Human Resources (HR) functionality. The University did not have a program to obtain and review System and Organization Control (SOC) reports. In addition, the University did not track compliance with service levels agreed to with the service providers. (Finding 2, GAS Report pages 11-12) We recommended the University identify all service providers and determine and document if a review of internal controls is required. If required, the University should: • obtain SOC reports or perform independent reviews of internal controls associated with outsourced systems at least annually; • monitor and document the operation of the Complementary User Entity Controls (CUECs) relevant to the University's operations; and, • review service level agreements with service providers to ensure applicable requirements are met. In addition, if a SOC report indicates one or more subservice providers exist, the University should: • either obtain and review a SOC report for each subservice organization or perform alternative procedures to satisfy the usage of each subservice organization would not impact the University's internal control environment; and, • document its review of the SOC reports and review all significant issues with each subservice organization to ascertain if a corrective action plan exists and when it will be implemented, any impacts to the University, and any compensating controls. The University agreed with our recommendation. OTHER FINDING The remaining finding pertains to information security weaknesses. We will review the University’s progress towards the implementation of our recommendations in our next financial audit. AUDITOR’S OPINION The auditors stated the financial statements of the University as of and for the year ended June 30, 2020, are fairly stated in all material respects. This financial audit was conducted by RSM US LLP. JANE CLARK Division Director This report is transmitted in accordance with Section 3-14 of the Illinois State Auditing Act. FRANK J. MAUTINO Auditor General FJM:djn