REPORT DIGEST REGIONAL OFFICE OF EDUCATION #9: CHAMPAIGN AND FORD COUNTIES FINANCIAL AUDIT FOR THE YEAR ENDED JUNE 30, 2020 Release Date: March 17, 2021 FINDINGS THIS AUDIT: 1 CATEGORY: NEW -- REPEAT -- TOTAL Category 1: 0 -- 0 -- 0 Category 2: 1 -- 0 -- 1 Category 3: 0 -- 0 -- 0 TOTAL: 1 -- 0 -- 1 FINDINGS LAST AUDIT: 1 Category 1: Findings that are material weaknesses in internal control and/or a qualification on compliance with State laws and regulations (material noncompliance). Category 2: Findings that are significant deficiencies in internal control and noncompliance with State laws and regulations. Category 3: Findings that have no internal control issues but are in noncompliance with State laws and regulations. State of Illinois, Office of the Auditor General FRANK J. MAUTINO, AUDITOR GENERAL To obtain a copy of the Report contact: Office of the Auditor General, Iles Park Plaza, 740 E. Ash Street, Springfield, IL 62703 (217) 782-6046 or TTY (888) 261-2887 This Report Digest and Full Report are also available on the worldwide web at www.auditor.illinois.gov SYNOPSIS • (20-1) The Regional Office of Education #9 lacked adequate controls over the review of internal controls over external service providers. FINDINGS, CONCLUSIONS, AND RECOMMENDATIONS LACK OF ADEQUATE CONTROLS OVER THE REVIEW OF INTERNAL CONTROLS OVER EXTERNAL SERVICE PROVIDERS As part of the audit process, the auditors requested the Regional Office of Education #9 (ROE) to provide a population of the service providers utilized. The ROE was able to identify service providers that provided various hosting and backup services for the ROE. During testing, the auditors noted the ROE had not: • Developed a formal process for identifying service providers and obtaining the Service Organization Controls (SOC) reports from the service providers on an annual basis. • Documented its review of each of the SOC reports. • Monitored and documented the operation of the Complementary User Entity Controls (CUECs) relevant to the ROE’s operations. • Obtained and reviewed SOC reports for subservice organizations or performed alternative procedures to determine the impact on its internal control environment. The ROE is responsible for the design, implementation, and maintenance of internal controls related to information systems and operations to ensure resources and data are adequately protected from unauthorized or accidental disclosure, modifications, or destruction. This responsibility is not limited due to the process being outsourced. Generally accepted information technology guidance endorses the review and assessment of internal controls related to information systems and operations to assure the accurate processing and security of information. Regional Office officials indicated they understand the importance of a formal process to monitor service providers and did not realize the current process did not address all the issues noted. (Finding 20-001, pages 11 – 12) The auditors recommended the ROE identify all third-party service providers and determine and document if a review of controls is required. If required, the ROE should: • Obtain SOC reports or perform independent reviews of internal controls associated with outsourced systems at least annually. • Monitor and document the operations of the CUECs relevant to the ROE’s operations. • Either obtain and review SOC reports for subservice organizations or perform alternative procedures to satisfy itself that the existence of the subservice organization would not impact its internal control environment. • Document its review of the SOC reports and review all significant issues with subservice organizations to ascertain if a corrective action plan exists and when it will be implemented, any impacts to the ROE, and any compensating controls. • Review contracts with service providers to ensure applicable requirements over the independent review of internal controls are included. ROE Response: We have met with our technology security company and are putting these safeguards in place. We are setting up a tech team that meets 4 times a year, we have a plan for equipment, and we will review all the SOC reports at our next meeting in January. AUDITORS’ OPINION Our auditors state the Regional Office of Education #9’s financial statements as of June 30, 2020 are fairly presented in all material respects. This financial audit was conducted by the firm of Adelfia LLC. JOE BUTCHER Division Director This report is transmitted in accordance with Section 3-14 of the Illinois State Auditing Act. FRANK J. MAUTINO Auditor General FJM:BAO