REPORT
DIGEST







Management Audit
TUITION AND
FEE WAIVERS







Released: April 1998
















State of Illinois
Office of the Auditor General

WILLIAM G. HOLLAND
Auditor General



Iles Park Plaza
740 East Ash Street
Springfield, IL 62703
(217) 782-6046
TDD: (217) 524-4646

SYNOPSIS

Legislative Audit Commission Resolution 108

LAC Resolution Number 108 directed the Auditor General to conduct a management audit of tuition and fee waivers granted to students attending the State’s public universities.

Tuition revenue in fiscal year 1996 for the State’s nine universities was $507 million, of which $117 million (23 percent) was waived. The total number of waivers was 40,752. In addition, universities waived almost $5 million in fees.

  • Of the $117 million in tuition waived, $106 million (91 percent) was granted at the discretion of the individual universities ("institutional waivers") and $11 million (9 percent) was for programs established by law ("statutory waivers").
  • Eighty percent of the $117 million in tuition waived was for graduate students. Universities gave $94 million in graduate tuition waivers and collected $71 million in graduate tuition revenue.
  • Statewide guidelines for awarding waivers were minimal. While undergraduate institutional waivers were generally limited to a percentage of undergraduate tuition set by IBHE, no policy or dollar limit existed on graduate waivers.
  • Our random sample of tuition waivers showed that the administration of waivers was decentralized and guided by few written policies. Not all statutory waivers complied with applicable law and critical documents were missing in 25 percent of the institutional waivers tested.

Although State universities waived more than one-fifth of total tuition revenue during fiscal year 1996, no formal study of the impact of tuition waivers on tuition costs has been made. Responses to our survey of public universities and IBHE differed on the effect that reducing or eliminating tuition waivers could have on tuition rates for paying students.

The audit makes ten recommendations to improve the awarding, management, and reporting of waivers.

 











State universities granted 40,752 waivers worth $117 million in fiscal year 1996









































































Graduate waivers were $94 million while graduate tuition revenue was $71 million


































































































Few selection criteria for awarding waivers existed

Evaluation records were incomplete




















The audit reported :

  • Non-compliance
  • Incomplete records
  • No information on rejected applicants
  • Control weaknesses
  • Waivers not audited





















Universities and agencies generally agreed with the audit's recommendations

REPORT CONCLUSIONS

The nine State universities waived over one-fifth (23 percent) of all tuition charges in fiscal year 1996 (see Digest Exhibit 1). Total tuition charges were approximately $507 million, of which $117 million was waived resulting in $390 million in tuition revenue. The total number of waivers granted in fiscal year 1996 was 40,752. In addition, universities waived almost $5 million in fees.

Digest Exhibit 1
TUITION WAIVED BY UNIVERSITY
Fiscal Year 1996
  GRADUATE UNDERGRADUATE TOTAL

UNIVERSITY

Tuition Waived

% Waived

Tuition Waived

% Waived

Tuition Revenue

Tuition Waived

% Waived

Chicago State *

$233,220

8%

$588,292

5%

$13,753,900

$821,512

6%

Eastern

$1,057,067

43%

$1,358,630

7%

$19,844,100

$2,415,697

11%

Governors State

$336,776

10%

$111,965

2%

$7,566,400

$448,741

6%

Illinois State

$2,686,646

63%

$2,539,070

6%

$39,632,100

$5,225,716

12%

Northeastern *

$921,800

27%

$541,400

4%

$14,332,000

$1,463,200

9%

Northern

$4,573,895

49%

$3,318,372

9%

$40,344,800

$7,892,267

16%

SIU–Carbondale

$7,712,385

60%

$2,656,162

7%

$42,040,800

$10,368,547

20%

SIU–Edwardsville

$2,396,784

41%

$793,840

5%

$19,056,200

$3,190,624

14%

U of I – Chicago

$19,771,212

46%

$2,005,333

5%

$64,411,200

$21,776,545

25%

U of I – Springfield

$349,225

14%

$204,434

5%

$5,880,300

$553,659

9%

U of I – Urbana

$52,285,962

74%

$7,740,500

8%

$103,891,000

$60,026,462

37%

Western

$1,611,350

40%

$1,131,657

6%

$19,689,100

$2,743,007

12%

TOTAL

$93,936,322

57%

$22,989,655

7%

$390,441,900 $116,925,977

23%

* Note 1: Total tuition waived includes data submitted by universities to IBHE which differed from figures submitted to OAG. Total tuition waived based on data submitted by universities to OAG was $116,836,032.
Note 2: For accounting purposes, percent waived is calculated by dividing tuition waived by the sum of tuition revenue plus tuition waived.
SOURCE: Tuition revenue data is from IBHE, tuition waived is university data submitted to OAG.

State universities’ internal and external accounting for the dollar amount and number of tuition and fee waivers was inconsistent and contained errors. Figures reported by universities to the Illinois Board of Higher Education (IBHE) in its waiver report form differed from those reported for the audit. In addition, universities had difficulty providing us with documentation to support their waiver data. Among universities, criteria for categorizing waiver programs differed, cut-off dates for reporting waivers by fiscal year varied, and methods for determining the number of waivers were not uniform.

We recommended that IBHE establish consistent and uniform methods for universities to report tuition and fee waivers. We also recommended that universities keep accurate information on each waiver program. (See report pages 9-20.)

  • Types of Waivers

Of the $117 million in tuition waived, approximately $106 million (91 percent) was granted at the discretion of the individual universities ("institutional waivers") and $11 million (9 percent) was for programs established by law ("statutory waivers"), as shown in Digest Exhibit 2.

Universities granted $94 million (80 percent of the total $117 million waived) in graduate tuition waivers while collecting $71 million in graduate tuition revenue in fiscal year 1996. The amount of graduate waivers is not limited by State law or policy.
Digest Exhibit 2
TUITION WAIVED BY YEAR IN SCHOOL
Fiscal Year 1996
  Statutory Institutional Total

Undergraduate

$9,303,170

$13,686,485

$22,989,655

Graduate

$1,352,496

$92,583,826

$93,936,322
TOTAL $10,655,666 $106,270,311 $116,925,977
See Note 1 in Digest Exhibit 1.
SOURCE: Universities’ data summarized by OAG.

Digest Exhibit 3 shows the programs that waived the most tuition. (Report pages 9-11.)

Digest Exhibit 3
PROGRAMS THAT WAIVED MOST TUITION
Graduate and Undergraduate Combined
Fiscal Year 1996
Program Amount Waived Percent Of Amount Waived Number Waived Percent Of Number Waived
Graduate Assistantships
Graduate College Waivers
Athletic
Academic
General Assembly
Faculty/Administrators
Cooperating Teachers
Support Staff (Civil Service)
Veterans’ Children
Special Education
Children of Employees
ROTC
Out-of-State
Other – Talent
Remaining Programs

$75,550,353
$7,491,239
$5,445,241
$4,728,196
$4,505,613
$2,413,043
$1,771,828
$1,756,808
$1,651,726
$1,455,695
$1,412,434
$1,412,162
$1,374,478
$1,270,891
$6,210,257

64.7%
6.4%
4.7%
4.0%
3.9%
2.1%
1.5%
1.5%
1.4%
1.2%
1.2%
1.2%
1.2%
1.1%
5.3%

15,000
1,444
1,852
3,567
1,702
1,913
3,671
2,399
482
685
1,320
787
853
837
4,240

36.8%
3.5%
4.5%
8.8%
4.2%
4.7%
9.0%
5.9%
1.2%
1.7%
3.2%
1.9%
2.1%
2.1%
10.4%

Adjustments*

($1,613,932)

(1.4%)

0

0

TOTAL $116,836,032

100%

40,752

100%

* Adjustments were made to the amount waived to eliminate double counting and timing differences in reporting waiver amounts.
SOURCE: State universities’ data summarized by OAG.
  • Institutional Waivers

Institutional waivers included graduate assistants, athletic, academic, faculty and civil service waivers. Undergraduate institutional waivers were generally limited to a percentage of undergraduate tuition, as established by IBHE policy.

State universities’ management of institutional waivers was decentralized and often delegated to individual academic departments without specific guidelines or criteria. One-fourth of the institutional waivers in our random sample lacked complete records of the award process (see Digest Exhibit 4). Missing documents included applications, selection criteria and decision records.

We recommended that universities establish adequate controls over institutional tuition waivers, including creating written eligibility and selection criteria, and maintaining complete selection records. (Report pages 39-50.)
  • Statutory Waivers

Statutory waivers, which accounted for $11 million or 9 percent of tuition waivers in fiscal year 1996, included Reserve Officer’s Training Corps (ROTC), Children of Employees, General Assembly, Child of a Veteran, Department of Children and Family Services (DCFS), Senior Citizens, and Teachers/Special Education programs.

Digest Exhibit 4
MISSING RECORDS
INSTITUTIONAL WAIVERS SAMPLED
Graduate and Undergraduate Combined

University

Waivers Missing At Least One Record

Chicago State
Eastern
Governors State
Illinois State
Northeastern
Northern
SIU–Carbondale
SIU–Edwardsville
U of I – Chicago
U of I – Springfield
U of I – Urbana*
Western

36
12
13
30
40
13
24
11
67
1
4
17

41%
13%
16%
32%
43%
14%
26%
12%
71%
1%
4%
18%

TOTAL/Average % 268 25%
SOURCE: OAG random sample of university tuition waiver records.

Some statutory waivers were not granted in accordance with applicable State law. For instance, universities exceeded the maximum number of ROTC waivers authorized by statute, some tuition waivers were granted to children of employees who had not been employed by the university for the minimum number of years specified by law, and some recipients of General Assembly waivers had addresses outside the awarding legislator’s district.

We recommended that universities comply with applicable statutes, as well as maintain complete selection records on each individual awarded a statutory tuition waiver. (Report pages 21-38.)

  • Controls

Overall, there were few Statewide requirements and controls over the types and amounts of tuition waivers that State universities could grant and over the administration of these programs. Consequently, many inconsistencies and variations in waiver programs were found.

We recommended that each university establish a comprehensive tuition and fee waiver policy and that the IBHE assist in coordinating the development of these policies to ensure consistency among State universities. We also offered a Matter for Consideration by the General Assembly that it may wish to establish a Statewide tuition and fee waiver policy to address such issues as waiver limits, record-keeping, management controls, and reporting requirements. (Report pages 61-79.)

  • Impact of Waivers

From 1990 to 1996, the amount of tuition waived by State universities increased 27 percent for undergraduates and 74 percent for graduate students. Tuition charges increased at a higher rate (42 percent for undergraduates and 35 percent for graduate students) than the Higher Education Price Index (which increased 23 percent).

Although State universities waived more than one-fifth of total tuition revenue during fiscal year 1996, no formal study of the impact of tuition waivers on tuition costs has been made. We surveyed IBHE and the State’s universities to determine the impact of tuition waivers on tuition rates for paying students. Several universities indicated that tuition waivers have little or no effect on tuition rates, although the IBHE and one university stated that tuition rates could be lowered if tuition waivers were eliminated and other factors, such as attendance, remained unchanged.

The audit offered a Matter for Consideration by the General Assembly that it may wish to consider requiring public universities to report annually on the need and purpose of each waiver program, eligibility and selection criteria, cost and any benefits resulting from the program. (Report pages 51-59.)

  • Recommendations

The audit report includes ten recommendations to State universities, the IBHE, the State Board of Education, and the Department of Children and Family Services to improve the awarding, management and reporting of tuition waivers. The universities and agencies generally concurred with the recommendations. Their responses are excerpted in the report and reproduced in their entirety in Appendix K.

This report is accompanied by a Supplement which contains more detailed information pertaining to each individual State university.




_______________________________
WILLIAM G. HOLLAND

Auditor General

 

April 1998