REPORT DIGEST

DEPARTMENT OF CENTRAL MANAGEMENT SERVICES

BUREAU OF COMMUNICATION AND COMPUTER SERVICES

THIRD PARTY REVIEW

For the Year Ended:

June 30, 2010

Release Date: July 8, 2010

State of Illinois

Office of the Auditor General

WILLIAM G. HOLLAND

AUDITOR GENERAL

To obtain a copy of the Report contact:

Office of the Auditor General

Iles Park Plaza

740 E. Ash Street

Springfield, IL 62703

782-6046 or TTY (888) 261-2887

This Report Digest and Full Report are also available on the worldwide web at

http://www.auditor.illinois.gov

INTRODUCTION

The Department of Central Management Services’ (Department) Bureau of Communication and Computer Services carries out statutory responsibilities relating to data processing and telecommunication services (20 ILCS 405/405-10; 20 ILCS 405/405-20; 20 ILCS 405/405-250; 20 ILCS 405/405-255; 20 ILCS 405/405-260; 20 ILCS 405/405-270 and 20 ILCS 405/405-410). To fulfill its responsibilities, the Department operates the Central Computer Facility (CCF), the Communications Center, and branch facilities. Through its facilities, the Department provides data processing services to approximately 100 user agencies.

The Department is mandated to manage or delegate the management of the procurement, retention, installation, maintenance, and operation of all electronic data processing equipment used by State agencies to achieve maximum economy consistent with development of adequate and timely information in a form suitable for management analysis, in a manner that provides for adequate security protection and back-up facilities for that equipment.

The Department functions as a service organization providing computing and telecommunication resources for State agencies’ use. The Department and the agencies that use the Department’s computer resources share the responsibility for maintaining the integrity and security of computerized data and functions.

We reviewed data processing general controls at the Department primarily during the period from January 4, 2010 to May 31, 2010. We performed tests to determine compliance with policies and procedures, conducted interviews, performed observations, and identified specific control objectives and procedures we considered necessary to evaluate the controls.

We also reviewed application controls for systems maintained by the Department for State agencies’ use. The systems reviewed were the Accounting Information, Central Payroll, Central Inventory, and Central Time and Attendance Systems.

AUDITORS' OPINION

The procedures were generally sufficient to provide reasonable, but not absolute, assurance that relevant general and application control objectives were achieved.

WILLIAM G. HOLLAND, Auditor General

Statistics 2010 - Information provided by the Department – Unaudited

Mainframes - 4 Units Configured as 11 Production Systems and 6 Test Systems. 1 Unit Configured as 5 Systems for Business Continuity

Services Workload - Impact Printing – 7.2 Million Lines per Month and Laser Printing – 14.5 Million Pages per Month

Bureau Employees - 2007 -- 748 , 2008 -- 708, 2009 -- 679, 2010 -- 641

Historical Growth Trend - Million Instructions Per Second (MIPS)

2007 - 3,962 MIPS

2008 - 4,018 MIPS

2009 - 4,035 MIPS

2010 - 3,908 MIPS

MIPS - in the month of April for each year listed

During Audit Period and Current: Director: James Sledge

During Audit Period: Deputy Director/Bureau Manager: Doug Kasamis (7/1/2009 to 9/30/2009)

Currently: Acting Deputy Director/Bureau Manager: Rich Fetter (10/1/2009 to present)