FIND HELP WITH YOUR COMPLAINT

 

Even if the Auditor General's Office does not have jurisdiction over your complaint, there may be another State, Federal or local agency that may be able to help you. The following is a list of some agencies that may be able to assist you.

 

Topic Agency Referral Contact Information
Abuse, Elder Department on Aging 866-800-1409 (hotline)
TTY 888-206-1327
Abuse, Child Illinois Department of Children and Family Services 800-252-2783 (hotline)
800-358-5117 (TTY)
217-524-2606 (outside Illinois)
Abuse/Neglect (mental health and developmental disability facilities operated, licensed, certified or funded by Illinois Department of Human Services) Department of Human Services Inspector General 1-800-368-1463
Attorney General Office of the Executive Inspector General for the Office of the Attorney General 888-814-4646 (toll free hotline)
fax 312-814-8444
  Office of the Illinois Attorney General

800-386-5438 (Chicago)
TTY 800-964-3013 (Chicago)
800-243-0618 (Springfield)
TTY 877-844-5461 (Springfield)
800-243-0607 (Carbondale)

TTY 877-675-9339 (Carbondale)
Attorneys Attorney Registration and Disciplinary Commission 312-565-2600 (Northern Illinois)
800-826-8625 (Northern Illinois)
fax 312-565-2320 (Northern Illinois)
217-522-6838 (Central and Southern Illinois)
800-252-8048 (Central and Southern Illinois)
fax 217-522-2417 (Central and Southern Illinois)
Banks (Federally-insured State banks, not members of Federal Reserve System) Federal Deposit Insurance Corporation Division of Compliance and Consumer Affairs 202-942-3100
800-934-FDIC
consumer@fdic.gov
http://www.fdic.gov
Banks (State banks, members of Federal Reserve System) Federal Reserve Board 202-452-3946
http://www.federalreserve.gov
Banks, Savings and Loans, Pawnbrokers, Residential Mortgage Licensees Illinois Department of Financial and Professional Regulation Division of Banking 312-814-6910
800-532-8785 (toll free hotline)
312-793-0291 TDD
fax 312-793-3977
http://www.idfpr.com/Admin/Complaints.asp
Banks and Savings and Loans (Federal) Office of Thrift Supervision (Federal) 202-906-6237
800-842-6929
consumer.complaint@ots.treas.gov
http://www.ots.treas.gov
Child Labor Illinois Department of Labor

800-645-5784 (toll free hotline)
https://www2.illinois.gov/idol/Laws-Rules/FLS/Pages/child-labor-law.aspx

Child Support Illinois Department of Healthcare and Family Services

800-447-4278
https://www.illinois.gov/hfs/ChildSupport/Pages/default.aspx

Child Welfare System Fraud (DCFS employees, foster parents, service providers, DCFS contractors) Illinois Department of Children and Family Services Office of the Inspector General 800-722-9124
312-433-3000
fax 312-433-3032
Civil Rights Hotline Illinois Attorney General

877-581-3692
312-814-3400
http://www.illinoisattorneygeneral.gov/rights/civilrights.html

Clergy Abuse Hotline Illinois Attorney General

888-414-7678

 

Comptroller Office of the Executive Inspector General for the Office of the State Comptroller 217-558-1601
fax 217-558-1603
Consumer Complaints Office of the Illinois Attorney General

http://www.illinoisattorneygeneral.gov/consumers/filecomplaint.htm

800-386-5438 (Chicago)                800-964-3013 (TTY Chicago)

800-243-0618 (Springfield)           877-844-5461 (TTY Springfield)

800-243-0607 (Carbondale)           877-675-9339 (TTY Carbondale)
Consumer Finance Companies, Credit Unions, Currency Exchanges, Credit Card Companies, Title Insurance Illinois Department of Financial and Professional Regulation Division of Financial Institutions 312-814-6910
800-532-8785 (toll free hotline)
312-793-0291 TDD
fax 312-793-3977
http://www.idfpr.com/Admin/Complaints.asp
Consumer Fraud Federal Trade Commission 1-877-FTC-HELP (1-877-382-4357)
TTY 1-866-653-4261
http://www.ftc.gov/ftc/contact.shtm
Office of the Illinois Attorney General 800-386-5438 (Chicago)
TTY 800-964-3013 (Chicago)
800-243-0618 (Springfield)
TTY 877-844-5461 (Springfield)
800-243-0607 (Carbondale)
TTY 877-675-9339 (Carbondale)
County Officers Illinois State Board of Elections https://www.elections.il.gov/ElectionOperations/ElectionAuthorities.aspx?MID=ncrtTdcmhss%3d&T=637351664587417258
Credit Unions (Federal) National Credit Union Administration 703-518-6300
http://www.ncua.gov/
Crime Victims Assistance Line Illinois Attorney General

800-228-5368

877-398-1130 TTY
Discrimination/Civil Rights (employment, real estate transactions, financial credit, public accommodations) Illinois Department of Human Rights 312-814-6200 (Chicago)
217-785-5100 (Springfield)
618-993-7463 (Marion)
217-785-5125 (TTY)
https://www2.illinois.gov/DHR/filingacharge/pages/default.aspx
Employment (State employee discharge, suspension, discipline, layoffs, transfers Illinois Civil Service Commission

(217) 782-7373

https://www2.illinois.gov/sites/icsc/Pages/DAppealFrm.aspx


Environmental Crime Hotline Illinois Emergency Management Agency 888-288-9436
Environmental Emergency Illinois Emergency Management Agency 800-782-7860
Equal Pay Illinois Department of Labor

866-372-4365 (toll free hotline)
https://www2.illinois.gov/idol/Pages/Complaints.aspx

Federal Officers Illinois State Board of Elections https://www.elections.il.gov/Default.aspx
FTC-Identity Theft Federal Trade Commission

1-877-ID-THEFT (1-877-438-4338)
TTY 1-866-653-4261
1-877-382-4357

https://www.ftc.gov/faq/consumer-protection/report-identity-theft
Governor Office of the Executive Inspector General for the Office of the Governor

866-814-1113
https://www2.illinois.gov/oeig/Pages/default.aspx

Health Care Complaints Office of the Illinois Attorney General Health Care Bureau 877-305-5145 (hotline)
TTY 800-964-3013
http://www.illinoisattorneygeneral.gov/consumers/healthcare.htmll
Health Care Fraud Office of the Illinois Attorney General Health Care Fraud Unit 877-305-5145 (TTY 800-964-3013)
fax 312-793-0802
http://www.ag.state.il.us/consumers/healthcare.html
HFS/OIG Illinois Department of Healthcare and Family Services Office of Inspector General https://www.illinois.gov/hfs/oig/Pages/Welcome.aspx
Health Facilities
(hospitals, home health agencies, hospices,
health clinics, laboratories, community mental health centers, nursing facilities, assisted living facilities, etc.)
Illinois Department of Public Health Central Complaint Registry 1-800-252-4343 (Public Health Hotline)
217-785-0321 (out of State)
TTY 1-800-547-0466
fax 1-217-424-8885
http://www.idph.state.il.us
Homeowner Helpline Illinois Attorney General

312-814-5094

866-544-7151 (Voice TTY)
Hospital, inappropriate discharge Illinois Peer Review Organization 800-647-8089 (hotline)
Housing, Fair Department of Housing and Urban Development 202-708-4252
800-669-9777
http://www.hud.gov/
Identity Theft Office of the Illinois Attorney General 1-866-999-5630
TTY 877-844-5461
http://www.illinoisattorneygeneral.gov/consumers/hotline.html
Insurance
(property and casualty, life, accident & health, HMOs)
Illinois Department of Insurance 866-445-5364 (toll free)
TDD 217-524-4872
fax 217-558-2083
https://www2.illinois.gov/services/DOI/file-insurance-complaint
IRS Internal Revenue Service 1-800-829-1040
Judges Judicial Inquiry Board 312-814-5554
800-227-9429
TDD 312-814-1881
fax 312-814-5719
https://www2.illinois.gov/sites/jib/Pages/complaint.aspx
Legal Assistance Referrals Office of the Illinois Attorney General http://www.illinoisattorneygeneral.gov/about/probono.html
Legislature
(Senators, Representatives)
Office of the Legislative Inspector General 217-558-1560
fax 217-558-1566
carol.pope@ilga.gov
http://www.ilga.gov/commission/lig/default.asp
Licensed Professionals
(doctors, nurses, accountants, locksmiths, barbers, etc.)
Illinois Department of Financial and Professional Regulation Complaint Intake Unit 312-814-6910
https://www.idfpr.com/admin/complaints.asp
Local Government
(city, village, townships, etc)
Illinois Comptroller's Office Local Government Division 877-304-3899 (hotline)
http://www.ioc.state.il.us/index.cfm/departments/local-government-division
Long Term Care Facilities
(nursing homes)
Illinois Department of Public Health Central Complaint Registry

1-800-252-4343; TTY 1-800-547-0466;
fax 1-217-424-8885
http://www.dph.illinois.gov/

Office of the Illinois Long-Term Care Ombudsman 217-785-3143
Medicaid Fraud Illinois State Police Medicaid Fraud Control Unit 708-633-5500 (Northern Illinois)
217-785-3322 (Central Illinois)
618-346-3780 (Southern Illinois)
Military & Veterans Rights Hotline Illinois Attorney General

800-382-3000,

TTY: 800-964-3013
Minimum Wage/Overtime Illinois Department of Labor 800-478-3998 (toll free hotline)
https://www2.illinois.gov/idol/Pages/default.aspx
Pollution Illinois Environmental Protection Agency 888-372-1996
https://www2.illinois.gov/epa/pollution-complaint/Pages/submit-a-complaint.aspx
Prevailing Wage Illinois Department of Labor https://www2.illinois.gov/idol/Pages/default.aspx
Property Taxes Illinois Property Tax Appeal Board http://www.state.il.us/agency/ptab/assist/forms.htm
Recall Hotline Illinois Attorney General 888-414-7678
Safety, Workplace Illinois Department of Labor https://www2.illinois.gov/idol/Laws-Rules/safety/Pages/default.aspx
Secretary of State Office of the Executive Inspector General for the Office of the Secretary of State

630-455-4013
217-785-2012
618-244-8358
fax 217-785-0761

https://www.reportitnow.net/
Senior Citizens Illinois Department on Aging

Senior Helpline: 800-252-8966
TTY 888-206-1327

https://www2.illinois.gov/aging/ProtectionAdvocacy/Pages/abuse_reporting.aspx
Senior Citizens Consumer Fraud Hotline Illinois Attorney General 1-800-243-5377
State Officers Illinois State Board of Elections https://www.elections.il.gov/CampaignDisclosure/FilingComplaint.aspx?MID=BUMx8%2f%2f53fQ%3d&T=637353356920635999
State Police Illinois State Police Division of Internal Investigation https://isp.illinois.gov/InternalInvestigations/CitizenComplaint
Tax Fraud Illinois Department of Revenue 1-800-243-2811 (CHEAT 11)
https://www2.illinois.gov/rev/programs/fraud/Pages/Report-Tax-Fraud.aspx
Toll Highway Illinois Tollway Inspector General 1-866-7TOLL-IG or 1-866-786-5544
Treasurer, State Office of Inspector General for the Illinois State Treasurer 312-814-1698
217-557-1972
https://illinoistreasurer.gov/Executive_Inspector_General/FileAComplaint
Unclaimed Property Office of the Illinois State Treasurer Unclaimed Property Division 217-785-6992
https://icash.illinoistreasurer.gov/
Unemployment Insurance Fraud Illinois Department of Employment Security

312-793-3200 (recipient fraud)
312-793-8333 (employer fraud)

800-814-0513 (Debit Card Fraud)
https://www2.illinois.gov/ides/Pages/UI_Fraud_by_Individuals.aspxx
Unfair Labor Practice Illinois Labor Relations Board 217-785-3155 (Springfield office)
312-793-6400 (Chicago office)
https://www2.illinois.gov/ilrb/forms/Pages/default.aspx
Utilities, Public
(gas, electric, water, sewer, telephone)
Illinois Commerce Commission 800-524-0795
217-782-2024 (outside Illinois)
800-858-9277 (TTY)
http://www.icc.illinois.gov/consumer/complaint/
Wages
(owed and uncollected)
Illinois Department of Labor 312-793-2808
https://www2.illinois.gov/idol/Pages/Complaints.aspx
Welfare Fraud
(Public Aid)
Illinois Department of Healthcare and Family Services Office of Inspector General https://www.illinois.gov/hfs/oig/Pages/ReportFraud.aspx
Workers Compensation Fraud Illinois Department of Insurance Workers' Compensation Fraud Unit

https://www2.illinois.gov/services/DOI/report-workers-compensation-fraud

DOI.WorkCompFraud@illinois.gov
312-814-5394
toll free 877-923-8648
Workplace Rights Illinois Attorney General

844-740-5076