FIND HELP WITH YOUR COMPLAINT

 

Even if the Auditor General's Office does not have jurisdiction over your complaint, there may be another State, Federal or local agency that may be able to help you. The following is a list of some agencies that may be able to assist you.

 

Topic Agency Referral Contact Information
Abuse, Elder Department on Aging 866-800-1409 (hotline)
TTY 888-206-1327
Abuse, Child Illinois Department of Children and Family Services

800-252-2783 (hotline)
800-358-5117 (TTY) For deaf and speech-impaired communication over the telephone, dial Illinois Relay at 711.
217-524-2606 (outside Illinois)

https://dcfsonlinereporting.dcfs.illinois.gov/

Abuse/Neglect (mental health and developmental disability facilities operated, licensed, certified or funded by Illinois Department of Human Services) Department of Human Services Inspector General

1-800-368-1463

 

https://www.dhs.state.il.us/page.aspx?item=32675

Attorney General Office of the Executive Inspector General for the Office of the Attorney General

888-814-4646 (toll free hotline)

E-mail the Inspector General's Office at ethics@atg.state.il.us.

https://illinoisattorneygeneral.gov/government/Complaintform.pdf


  Illinois Attorney General

800-386-5438 (Chicago)
TTY 800-964-3013 (Chicago)
800-243-0618 (Springfield)
TTY 877-844-5461 (Springfield)
800-243-0607 (Carbondale)

TTY 877-675-9339 (Carbondale)

https://illinoisattorneygeneral.gov/about/hotlines.html

Attorneys Attorney Registration and Disciplinary Commission 312-565-2600 (Northern Illinois)
800-826-8625 (Northern Illinois)
fax 312-565-2320 (Northern Illinois)
217-546-3523 (Central and Southern Illinois)
800-252-8048 (Central and Southern Illinois)
fax 217-546-3785 (Central and Southern Illinois)
Banks (Federally-insured State banks, not members of Federal Reserve System) Federal Deposit Insurance Corporation Division of Compliance and Consumer Affairs

877-275-3342

TTY 800-877-8337
http://www.fdic.gov

Banks (State banks, members of Federal Reserve System) Federal Reserve Board 202-452-3946
http://www.federalreserve.gov
Banks, Savings and Loans, Pawnbrokers, Residential Mortgage Licensees Illinois Department of Financial and Professional Regulation Division of Banking 888-473-4858 (toll free hotline)
866-325-4949 TDD
http://www.idfpr.com/Admin/Complaints.asp
Banks and Savings and Loans (Federal) Office of Thrift Supervision (Federal) Phone: (800) 613-6743
TDD Number: (713) 658-0340
TTY: (800) 877-8339 (via a relay service)
http://www.ots.treas.gov
Child Labor Illinois Department of Labor

800-645-5784 (toll free hotline)
https://www2.illinois.gov/idol/Laws-Rules/FLS/Pages/child-labor-law.aspx

Child Support Illinois Department of Healthcare and Family Services

800-447-4278

TTY 800-526-5812
https://www.illinois.gov/hfs/ChildSupport/Pages/default.aspx

Child Welfare System Fraud (DCFS employees, foster parents, service providers, DCFS contractors) Illinois Department of Children and Family Services Office of the Inspector General

800-722-9124
312-433-3000
fax 312-433-3032

https://www2.illinois.gov/dcfs/aboutus/OIG/Pages/com_communications_inspector.aspx

Civil Rights Hotline Illinois Attorney General

877-581-3692

Clergy Abuse Hotline Illinois Attorney General

888-414-7678

clergyabuse@atg.state.il.us

 

Comptroller Office of the Executive Inspector General for the Office of the State Comptroller

(217) 782-2103

(312) 597-1669

https://illinoiscomptroller.gov/about/office-of-the-executive-inspector-general/contact-us/

Consumer Complaints Illinois Attorney General

https://illinoisattorneygeneral.gov/about/contacts.html

800-386-5438 (Chicago)                800-964-3013 (TTY Chicago)

800-243-0618 (Springfield)           877-844-5461 (TTY Springfield)

800-243-0607 (Carbondale)           877-675-9339 (TTY Carbondale)
Consumer Finance Companies, Credit Unions, Currency Exchanges, Credit Card Companies, Title Insurance Illinois Department of Financial and Professional Regulation Division of Financial Institutions 888-473-4858 (toll free hotline)
866-325-4949 TDD
http://www.idfpr.com/Admin/Complaints.asp
Consumer Fraud Federal Trade Commission Report fraud, scams, and bad business practices at ReportFraud.ftc.gov.
Report identity theft at IdentityTheft.gov.
Report unwanted calls at donotcall.gov.
http://www.ftc.gov/ftc/contact.shtm
Illinois Attorney General 800-386-5438 (Chicago)
TTY 800-964-3013 (Chicago)
800-243-0618 (Springfield)
TTY 877-844-5461 (Springfield)
800-243-0607 (Carbondale)
TTY 877-675-9339 (Carbondale)
County Officers Illinois State Board of Elections

(217) 782-4141

Fax: (217) 782-5959

https://www.elections.il.gov/ElectionOperations/ElectionAuthorities.aspx?MID=ncrtTdcmhss%3d&T=637351664587417258

Credit Unions (Federal) National Credit Union Administration 800-755-1030
http://www.ncua.gov/
Crime Victims Assistance Line Illinois Attorney General

800-228-3368

877-398-1130 TTY
Discrimination/Civil Rights (employment, real estate transactions, financial credit, public accommodations) Illinois Department of Human Rights 312-814-6200 (Chicago)
217-785-5100 (Springfield)
866-740-3953 (TTY)
https://www2.illinois.gov/DHR/filingacharge/pages/default.aspx
Employment (State employee discharge, suspension, discipline, layoffs, transfers Illinois Civil Service Commission

(217) 782-7373

TTY 888-261-2819

https://www2.illinois.gov/sites/icsc/Pages/DAppealFrm.aspx


Environmental Crime Hotline Illinois Emergency Management Agency 800-782-7860
Environmental Emergency Illinois Emergency Management Agency 800-782-7860
Equal Pay Illinois Department of Labor

217-782-6206
312-793-2800 
(800) 526-0844 (TTY)
https://www2.illinois.gov/idol/Pages/Complaints.aspx

Federal Officers Illinois State Board of Elections

217-782-4141
312-814-6440

https://www.elections.il.gov/Default.aspx

FTC-Identity Theft Federal Trade Commission

Phone (217)782-4141

Fax (217)782-5959

https://www.ftc.gov/faq/consumer-protection/report-identity-theft
Governor Office of the Executive Inspector General for the Office of the Governor

866-814-1113

TTY 888-261-2734
https://www2.illinois.gov/oeig/Pages/default.aspx

Health Care Complaints Illinois Attorney General Health Care Bureau 877-305-5145 (hotline)
Health Care Fraud Illinois Attorney General Health Care Fraud Unit 877-305-5145
http://www.ag.state.il.us/consumers/healthcare.html
HFS/OIG Illinois Department of Healthcare and Family Services Office of Inspector General https://www.illinois.gov/hfs/oig/Pages/Welcome.aspx
Health Facilities
(hospitals, home health agencies, hospices,
health clinics, laboratories, community mental health centers, nursing facilities, assisted living facilities, etc.)
Illinois Department of Public Health Central Complaint Registry 1-800-252-4343
TTY 1-800-547-0466
http://www.idph.state.il.us
Homeowner Helpline Illinois Attorney General

312-814-5094

866-544-7151 (Voice TTY)
Hospital, inappropriate discharge Illinois Peer Review Organization 800-647-8089 (hotline)
Housing, Fair Department of Housing and Urban Development

800-669-9777

TDD 800-877-8339
http://www.hud.gov/

Identity Theft Illinois Attorney General 1-866-999-5630
TTY 877-844-5461
http://www.illinoisattorneygeneral.gov/consumers/hotline.html
Insurance
(property and casualty, life, accident & health, HMOs)
Illinois Department of Insurance

866-445-5364 (toll free)

217-782-4515
TDD 866-323-5321

https://insurance.illinois.gov/Complaints/UnderstandComplaintProcess.html


IRS Internal Revenue Service

1-800-829-1040

https://www.irs.gov/

Judges Judicial Inquiry Board 312-814-5554
800-227-9429
TDD 312-814-1881
fax 312-814-5719
https://www2.illinois.gov/sites/jib/Pages/complaint.aspx
Legal Assistance Referrals Illinois Attorney General http://www.illinoisattorneygeneral.gov/about/probono.html
Legislature
(Senators, Representatives)
Office of the Legislative Inspector General 217-558-1560

carol.pope@ilga.gov
http://www.ilga.gov/commission/lig/default.asp
Licensed Professionals
(doctors, nurses, accountants, locksmiths, barbers, etc.)
Illinois Department of Financial and Professional Regulation Complaint Intake Unit
https://www.idfpr.com/admin/complaints.asp
Local Government
(city, village, townships, etc)
Illinois Comptroller's Office Local Government Division

877-304-3899 (hotline)

https://illinoiscomptroller.gov/financial-data/local-government-division/

Long Term Care Facilities
(nursing homes)
Illinois Department of Public Health Central Complaint Registry

1-800-252-4343

TTY 1-800-547-0466;

http://www.dph.illinois.gov/

Department on Aging Office of the Illinois Long-Term Care Ombudsman

1-800-252-8966
1-888-206-1327 (TTY)

https://www2.illinois.gov/aging/programs/LTCOmbudsman/Pages/default.aspx

Medicaid Fraud Illinois State Police Medicaid Fraud Control Unit 708-633-5500 (Northern Illinois)
217-785-3322 (Central Illinois)
618-346-3434 (Southern Illinois)
Military & Veterans Rights Hotline Illinois Attorney General

800-382-3000

Minimum Wage/Overtime Illinois Department of Labor 800-478-3998 (toll free hotline)

TTY 800-526-0844

https://www2.illinois.gov/idol/Pages/Complaints.aspx

Pollution Illinois Environmental Protection Agency

(217) 782-3637
(866) 273-5488 TDD


https://www2.illinois.gov/epa/pollution-complaint/Pages/submit-a-complaint.aspx
Prevailing Wage Illinois Department of Labor 800-478-3998 (toll free hotline)

TTY 800-526-0844

https://www2.illinois.gov/idol/Pages/Complaints.aspx

Property Taxes Illinois Property Tax Appeal Board

217-782-6076
847-294-4121

http://www.state.il.us/agency/ptab/assist/forms.htm

Recall Hotline Illinois Attorney General 888-414-7678
Safety, Workplace Illinois Department of Labor 800-478-3998 (toll free hotline)

TTY 800-526-0844

https://www2.illinois.gov/idol/Pages/Complaints.aspx

Secretary of State Office of the Executive Inspector General for the Office of the Secretary of State

630-424-2564
217-785-2012
fax 217-785-0761

https://www.reportitnow.net/
Senior Citizens Illinois Department on Aging

Senior Helpline: 800-252-8966
TTY 888-206-1327

https://www2.illinois.gov/aging/ProtectionAdvocacy/Pages/abuse_reporting.aspx
Senior Citizens Consumer Fraud Hotline Illinois Attorney General 1-800-243-5377
State Officers Illinois State Board of Elections

217-782-4141
312-814-6440

https://www.elections.il.gov/CampaignDisclosure/FilingComplaint.aspx?MID=BUMx8%2f%2f53fQ%3d&T=637353356920635999

State Police Illinois State Police Division of Internal Investigation

https://isp.illinois.gov/InternalInvestigations/CitizenComplaint
ISP.CONTACT@Illinois.gov

https://isp.illinois.gov/InternalInvestigations/CitizenComplaint

Tax Fraud Illinois Department of Revenue 1-800-243-2811 (CHEAT 11)
https://www2.illinois.gov/rev/programs/fraud/Pages/Report-Tax-Fraud.aspx
Toll Highway Illinois Tollway Inspector General

1-866-7TOLL-IG or 1-866-786-5544

https://www.illinoistollway.com/oig

Treasurer, State Office of Inspector General for the Illinois State Treasurer 312-814-1698
217-557-1972
https://illinoistreasurer.gov/Executive_Inspector_General/FileAComplaint
Unclaimed Property Office of the Illinois State Treasurer Unclaimed Property Division

Phone: 866.458.7327
Fax: 217.557.5871 (Unclaimed Property)
TTY: 866.877.6013


https://icash.illinoistreasurer.gov/
Unemployment Insurance Fraud Illinois Department of Employment Security

800-814-0513
https://www2.illinois.gov/ides/Pages/UI_Fraud_by_Individuals.aspxx

https://www2.illinois.gov/ides/aboutides/Pages/Contact_IDES.aspx

Unfair Labor Practice Illinois Labor Relations Board

217-785-3155 (Springfield office)
312-793-6400 (Chicago office)

TDD 312-793-6394
https://www2.illinois.gov/ilrb/forms/Pages/default.aspx

Utilities, Public
(gas, electric, water, sewer, telephone)
Illinois Commerce Commission 800-524-0795
217-782-2024 (outside Illinois)
http://www.icc.illinois.gov/consumer/complaint/
Wages
(owed and uncollected)
Illinois Department of Labor 800-478-3998 (toll free hotline)

TTY 800-526-0844

https://www2.illinois.gov/idol/Pages/Complaints.aspx

Welfare Fraud
(Public Aid)
Illinois Department of Healthcare and Family Services Office of Inspector General https://www.illinois.gov/hfs/oig/Pages/ReportFraud.aspx
Workers Compensation Fraud Illinois Department of Insurance Workers' Compensation Fraud Unit

toll free 877-923-8648

https://insurance.illinois.gov/Fraud/ContactFraudUnit.html

Workplace Rights Illinois Attorney General

844-740-5076