FIND HELP WITH YOUR COMPLAINT
Even if the Auditor General's Office does not have jurisdiction over your complaint, there may be another State, Federal or local agency that may be able to help you. The following is a list of some agencies that may be able to assist you.
| Topic | Agency Referral | Contact Information |
|---|---|---|
| Abuse, Elder | Department on Aging | 866-800-1409 (hotline) TTY 888-206-1327 |
| Abuse, Child | Illinois Department of Children and Family Services | 800-252-2783 (hotline) |
| Abuse/Neglect (mental health and developmental disability facilities operated, licensed, certified or funded by Illinois Department of Human Services) | Department of Human Services Inspector General | 1-800-368-1463
|
| Attorney General | Office of the Executive Inspector General for the Office of the Attorney General | 888-814-4646 (toll free hotline) E-mail the Inspector General's Office at ethics@atg.state.il.us. https://www.illinoisattorneygeneral.gov/Page-Attachments/IG_ComplaintForm.pdf
|
| Illinois Attorney General | 800-386-5438 (Chicago) TTY 877-675-9339 (Carbondale) https://ccformsubmission.ilag.gov/ Hotline numbers: File a Complaint (illinoisattorneygeneral.gov) |
|
| Attorneys | Attorney Registration and Disciplinary Commission | 312-565-2600 (Northern Illinois) 800-826-8625 (Northern Illinois) fax 312-565-2320 (Northern Illinois) 217-546-3523 (Central and Southern Illinois) 800-252-8048 (Central and Southern Illinois) fax 217-546-3785 (Central and Southern Illinois) |
| Banks (Federally-insured State banks, not members of Federal Reserve System) | Federal Deposit Insurance Corporation Division of Compliance and Consumer Affairs | 877-275-3342 TTY 800-877-8337 |
| Banks (State banks, members of Federal Reserve System) | Federal Reserve Board | 202-452-3000 http://www.federalreserve.gov |
| Banks, Savings and Loans, Pawnbrokers, Residential Mortgage Licensees | Illinois Department of Financial and Professional Regulation Division of Banking | 888-473-4858 (toll free hotline) 866-325-4949 TDD http://www.idfpr.com/Admin/Complaints.asp |
| Banks and Savings and Loans (Federal) | Office of Thrift Supervision (Federal) | Phone: (800) 613-6743 TDD Number: (713) 658-0340 TTY: (800) 877-8339 (via a relay service) http://www.ots.treas.gov |
| Child Labor | Illinois Department of Labor | 800-645-5784 (toll free hotline) |
| Child Support | Illinois Department of Healthcare and Family Services | 800-447-4278 TTY 800-526-5812 |
| Child Welfare System Fraud (DCFS employees, foster parents, service providers, DCFS contractors) | Illinois Department of Children and Family Services Office of the Inspector General | 800-722-9124 https://www2.illinois.gov/dcfs/aboutus/OIG/Pages/com_communications_inspector.aspx |
| Civil Rights Hotline | Illinois Attorney General | 877-581-3692 |
| Clergy Abuse Hotline | Illinois Attorney General | 888-414-7678
|
| Comptroller | Office of the Executive Inspector General for the Office of the State Comptroller | (217) 782-2103 (312) 597-1669 https://illinoiscomptroller.gov/about/office-of-the-executive-inspector-general/contact-us/ |
| Consumer Complaints | Illinois Attorney General | https://illinoisattorneygeneral.gov/about/contacts.html 800-386-5438 (Chicago) 800-964-3013 (TTY Chicago) 800-243-0618 (Springfield) 877-844-5461 (TTY Springfield) 800-243-0607 (Carbondale) 877-675-9339 (TTY Carbondale) |
| Consumer Finance Companies, Credit Unions, Currency Exchanges, Credit Card Companies, Title Insurance | Illinois Department of Financial and Professional Regulation Division of Financial Institutions | 888-473-4858 (toll free hotline) 866-325-4949 TDD http://www.idfpr.com/Admin/Complaints.asp |
| Consumer Fraud | Federal Trade Commission | Report fraud, scams, and bad business practices at ReportFraud.ftc.gov. Report identity theft at IdentityTheft.gov. Report unwanted calls at donotcall.gov. http://www.ftc.gov/ftc/contact.shtm |
| Illinois Attorney General | 800-386-5438 (Chicago) TTY 800-964-3013 (Chicago) 800-243-0618 (Springfield) TTY 877-844-5461 (Springfield) 800-243-0607 (Carbondale) TTY 877-675-9339 (Carbondale) |
|
| County Officers | Illinois State Board of Elections | (217) 782-4141 Fax: (217) 782-5959 https://www.elections.il.gov/ElectionOperations/ElectionAuthorities.aspx?MID=ncrtTdcmhss%3d&T=637351664587417258 |
| Credit Unions (Federal) | National Credit Union Administration | 800-755-1030 http://www.ncua.gov/ |
| Crime Victims Assistance Line | Illinois Attorney General | 800-228-3368 877-398-1130 TTY |
| Discrimination/Civil Rights (employment, real estate transactions, financial credit, public accommodations) | Illinois Department of Human Rights | 312-814-6200 (Chicago) 217-785-5100 (Springfield) 866-740-3953 (TTY) https://www2.illinois.gov/DHR/filingacharge/pages/default.aspx |
| Employment (State employee discharge, suspension, discipline, layoffs, transfers | Illinois Civil Service Commission | (217) 782-7373 TTY 888-261-2819 https://www2.illinois.gov/sites/icsc/Pages/DAppealFrm.aspx
|
| Environmental Crime Hotline | Illinois Emergency Management Agency | 800-782-7860 |
| Environmental Emergency | Illinois Emergency Management Agency | 800-782-7860 |
| Equal Pay | Illinois Department of Labor | 217-782-6206 |
| Federal Officers | Illinois State Board of Elections | 217-782-4141 |
| FTC-Identity Theft | Federal Trade Commission | Phone (217)782-4141 Fax (217)782-5959 https://www.ftc.gov/faq/consumer-protection/report-identity-theft |
| Governor | Office of the Executive Inspector General for the Office of the Governor | 866-814-1113 TTY 888-261-2734 |
| Health Care Complaints | Illinois Attorney General Health Care Bureau | 877-305-5145 (hotline) |
| Health Care Fraud | Illinois Attorney General Health Care Fraud Unit | 877-305-5145 http://www.ag.state.il.us/consumers/healthcare.html |
| HFS/OIG | Illinois Department of Healthcare and Family Services Office of Inspector General | https://www.illinois.gov/hfs/oig/Pages/Welcome.aspx |
| Health Facilities (hospitals, home health agencies, hospices, health clinics, laboratories, community mental health centers, nursing facilities, assisted living facilities, etc.) |
Illinois Department of Public Health Central Complaint Registry | 1-800-252-4343 TTY 1-800-547-0466 http://www.idph.state.il.us |
| Homeowner Helpline | Illinois Attorney General | 312-814-5094 866-544-7151 (Voice TTY) |
| Hospital, inappropriate discharge | Illinois Peer Review Organization | 800-647-8089 (hotline) |
| Housing, Fair | Department of Housing and Urban Development | 800-669-9777 TDD 800-877-8339 |
| Identity Theft | Illinois Attorney General | 1-866-999-5630 TTY 877-844-5461 http://www.illinoisattorneygeneral.gov/consumers/hotline.html |
| Insurance (property and casualty, life, accident & health, HMOs) |
Illinois Department of Insurance | 866-445-5364 (toll free) 217-782-4515 https://insurance.illinois.gov/Complaints/UnderstandComplaintProcess.html
|
| IRS | Internal Revenue Service | 1-800-829-1040 |
| Judges | Judicial Inquiry Board | 312-814-5554 800-227-9429 TDD 312-814-1881 fax 312-814-5719 https://www2.illinois.gov/sites/jib/Pages/complaint.aspx |
| Legal Assistance Referrals | Illinois Attorney General | http://www.illinoisattorneygeneral.gov/about/probono.html |
| Legislature (Senators, Representatives) |
Office of the Legislative Inspector General | 217-558-1560 carol.pope@ilga.gov http://www.ilga.gov/commission/lig/default.asp |
| Licensed
Professionals (doctors, nurses, accountants, locksmiths, barbers, etc.) |
Illinois Department of Financial and Professional Regulation Complaint Intake Unit | https://www.idfpr.com/admin/complaints.asp |
| Local Government (city, village, townships, etc) |
Illinois Comptroller's Office Local Government Division | 877-304-3899 (hotline) https://illinoiscomptroller.gov/financial-data/local-government-division/ |
| Long
Term Care Facilities (nursing homes) |
Illinois Department of Public Health Central Complaint Registry | 1-800-252-4343 TTY 1-800-547-0466; |
| Department on Aging | Office of the Illinois Long-Term Care Ombudsman | 1-800-252-8966 https://www2.illinois.gov/aging/programs/LTCOmbudsman/Pages/default.aspx |
| Medicaid Fraud | Illinois State Police Medicaid Fraud Control Unit | 708-633-5500 (Northern Illinois) 217-785-3322 (Central Illinois) 618-346-3434 (Southern Illinois) |
| Military & Veterans Rights Hotline | Illinois Attorney General | 800-382-3000 |
| Minimum Wage/Overtime | Illinois Department of Labor | 800-478-3998 (toll free hotline) TTY 800-526-0844 https://www2.illinois.gov/idol/Pages/Complaints.aspx |
| Pollution | Illinois Environmental Protection Agency | (217) 782-3637 https://www2.illinois.gov/epa/pollution-complaint/Pages/submit-a-complaint.aspx |
| Prevailing Wage | Illinois Department of Labor | 800-478-3998 (toll free hotline) TTY 800-526-0844 https://www2.illinois.gov/idol/Pages/Complaints.aspx |
| Property Taxes | Illinois Property Tax Appeal Board | 217-782-6076 |
| Recall Hotline | Illinois Attorney General | 888-414-7678 |
| Safety, Workplace | Illinois Department of Labor | 800-478-3998 (toll free hotline) TTY 800-526-0844 https://www2.illinois.gov/idol/Pages/Complaints.aspx |
| Secretary of State | Office of the Executive Inspector General for the Office of the Secretary of State | 630-424-2564 |
| Senior Citizens | Illinois Department on Aging | Senior Helpline: 800-252-8966 |
| Senior Citizens Consumer Fraud Hotline | Illinois Attorney General | 1-800-243-5377 |
| State Officers | Illinois State Board of Elections | 217-782-4141 |
| State Police | Illinois State Police Division of Special Investigations
Illinois State Police Division of Internal Investigations |
The Special Investigations Unit’s investigative priorities are public corruption crimes, and criminal misconduct by elected officials and government appointees at the state, county, and local levels. https://isp.illinois.gov/CriminalInvestigations/SIUComplaintDisclaimerForm
https://isp.illinois.gov/InternalInvestigations/CitizenComplaint https://isp.illinois.gov/InternalInvestigations/CitizenComplaint |
| Tax Fraud | Illinois Department of Revenue | 1-800-243-2811 (CHEAT 11) https://www2.illinois.gov/rev/programs/fraud/Pages/Report-Tax-Fraud.aspx |
| Toll Highway | Illinois Tollway Inspector General | 1-866-7TOLL-IG or 1-866-786-5544 |
| Treasurer, State | Office of Inspector General for the Illinois State Treasurer | 312-814-1698 217-557-1972 https://illinoistreasurer.gov/Executive_Inspector_General/FileAComplaint |
| Unclaimed Property | Office of the Illinois State Treasurer Unclaimed Property Division | Phone: 866.458.7327 https://icash.illinoistreasurer.gov/ |
| Unemployment Insurance Fraud | Illinois Department of Employment Security | 800-814-0513 https://www2.illinois.gov/ides/aboutides/Pages/Contact_IDES.aspx |
| Unfair Labor Practice | Illinois Labor Relations Board | 217-785-3155 (Springfield office) TDD 312-793-6394 |
| Utilities, Public (gas, electric, water, sewer, telephone) |
Illinois Commerce Commission | 800-524-0795 217-782-2024 (outside Illinois) http://www.icc.illinois.gov/consumer/complaint/ |
| Wages (owed and uncollected) |
Illinois Department of Labor | 800-478-3998 (toll free hotline) TTY 800-526-0844 https://www2.illinois.gov/idol/Pages/Complaints.aspx |
| Welfare Fraud (Public Aid) |
Illinois Department of Healthcare and Family Services Office of Inspector General | https://www.illinois.gov/hfs/oig/Pages/ReportFraud.aspx |
| Workers Compensation Fraud | Illinois Department of Insurance Workers' Compensation Fraud Unit | toll free 877-923-8648 |
| Workplace Rights | Illinois Attorney General | 844-740-5076 |
